{"id":252527,"date":"2026-07-15T12:48:59","date_gmt":"2026-07-15T11:48:59","guid":{"rendered":"https:\/\/ftww.org.uk\/?page_id=252527"},"modified":"2026-09-19T15:45:45","modified_gmt":"2026-09-19T14:45:45","slug":"13-techniques-to-help-handle-health-appointments","status":"publish","type":"page","link":"https:\/\/ftww.org.uk\/cy\/advocacy-and-support\/self-advocacy-toolkit\/13-techniques-to-help-handle-health-appointments\/","title":{"rendered":"13 techniques to help handle health conversations"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Babbysitters&#8221; _builder_version=&#8221;4.24.0&#8243; background_color=&#8221;gcid-c95dc54a-2f3f-4a8b-8981-6a040a1dc024&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;60px||86px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{%22gcid-c95dc54a-2f3f-4a8b-8981-6a040a1dc024%22:%91%22background_color%22%93}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; width=&#8221;86%&#8221; width_tablet=&#8221;86%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a&#8221; title_font_size=&#8221;63px&#8221; custom_margin=&#8221;||12px|||&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;63px&#8221; title_font_size_phone=&#8221;43px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a%22:%91%22title_text_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;DM Sans||||||||&#8221; text_font_size=&#8221;23px&#8221; text_line_height=&#8221;1.3em&#8221; header_4_font_size=&#8221;26px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;-1px|||||&#8221; custom_padding=&#8221;|0px|1px||false|false&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;1px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||12px|||&#8221; header_2_font_size_phone=&#8221;28px&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"et_pb_module et_pb_text et_pb_text_10  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<div class=\"et_pb_module et_pb_text et_pb_text_11  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p><strong>This page is section 5 of 5 of<span>&nbsp;<\/span><a href=\"https:\/\/ftww.org.uk\/advocacy-and-support\/self-advocacy-toolkit\/\" title=\"FTWW's Self-Advocacy Toolkit\" role=\"link\">FTWW\u2019s<span>&nbsp;<\/span><em>My Voice Counts<\/em><span>&nbsp;<\/span>Self-Advocacy Toolkit.<\/a><\/strong><\/p>\n<p>Practise the techniques below to improve your self-advocacy skills:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>1. Be assertive rather than aggressive<\/h2>\n<p>Women in particular often worry that expressing their wishes will see them labelled as bossy or aggressive.<\/p>\n<p>It\u2019s important to understand that this is often based in gender stereotypes and prejudices which aren\u2019t true or helpful. We have just as much right to have our healthcare needs met as anyone. Sometimes this means we have to question attitudes which see our experiences and voices dismissed or silenced. However, we can do this in a way which is clear and confident without getting being confrontational and causing ourselves and others to be angry or upset.<\/p>\n<p>Being assertive can help you to get your point across in healthcare conversations and appointments. It can enable you to come out of them feeling more confident that you\u2019ve said what you needed to say, and achieved the outcomes you wanted to achieve.<\/p>\n<p>There are key communication strategies that can help you be more confident and assertive when discussing your health needs which we\u2019ve described below. Some of these techniques might be new and unfamiliar to you, so you might wish to try them out and practise with a friend, family member, or someone else you trust!<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>2. Listen to yourself first<\/h2>\n<p>Your inner noise \u2013 anxieties, distrust, previous frustrations &#8211; can swamp what you want to say and the goals you have for the appointment. Accept that it\u2019s OK to feel like this. Take a breath and before engaging, pause.<\/p>\n<p class=\"p1\"><b>Top Tip: <\/b>To help master your breathing, you can watch <strong>FTWW\u2019s \u2018Box-Breathing\u2019 exercise:<\/strong><\/p>[\/et_pb_text][et_pb_blurb title=&#8221;Top tip&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue060||divi||400&#8243; icon_color=&#8221;#D83845&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;595px&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_font_size=&#8221;20px&#8221; background_color=&#8221;gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a&#8221; max_width=&#8221;56%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;16px|36px|16px|15px|true|false&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{%22gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a%22:%91%22background_color%22%93}&#8221;]<p>To help master your breathing, you can watch <strong>FTWW\u2019s \u2018Box-Breathing\u2019 exercise:<\/strong><\/p>\n<p><iframe title=\"FTWW Self Advocacy Toolkit - Box Breathing\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/9KYQVtdvovI?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>3. Be present<\/h2>\n<p>Focus your attention on the person in front of you \u2013 it\u2019s difficult but you can practise grounding techniques to help you, including \u2018box breathing\u2019 or \u2018tapping\u2019 to keep yourself focused on the conversation rather than your inner noise.<\/p>[\/et_pb_text][et_pb_blurb title=&#8221;Top tip&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue060||divi||400&#8243; icon_color=&#8221;#D83845&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;595px&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_font_size=&#8221;20px&#8221; background_color=&#8221;gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a&#8221; max_width=&#8221;56%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;16px|36px|16px|15px|true|false&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{%22gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a%22:%91%22background_color%22%93}&#8221;]<p>To help you practise retaining focus in your healthcare appointments, watch <strong>FTWW\u2019s \u2018Tapping\u2019 demonstration:<\/strong><strong><\/strong><\/p>\n<p><iframe title=\"FTWW Self-Advocacy Toolkit - Tapping\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/KPctPPQBiFM?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>4. Hold the gaze<\/h2>\n<p>Eye contact can help to show sincerity and that you\u2019re listening. However, we know that \u2018holding the gaze\u2019 isn\u2019t always easy, especially for those who are neurodivergent, or simply introverted or shy, but you can practise using a mirror or with people to whom you are close and feel more confident.<\/p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ftww.org.uk\/wp-content\/uploads\/2026\/07\/FTWW-More-successful-01.jpg&#8221; title_text=&#8221;FTWW More successful 01&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;56%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>5. Be honest about the challenges you face<\/h2>\n<p>Say up-front that you find certain things about communicating or engaging in appointments difficult, demonstrating you are both self-aware and honest about your own challenges \u2013 this in itself can help to open up dialogue.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>6. Rehearse and use confident phrasing<\/h2>\n<p>Use phrases such as:<\/p>\n<p><strong><em>\u2018I\u2019m concerned about\u2026\u2019<\/em><\/strong><\/p>\n<p><strong><em>\u2018This is affecting my daily life\u2019<\/em><\/strong><\/p>\n<p><strong><em>\u2018I\u2019d like to explore the options\u2019<\/em><\/strong><\/p>\n<p><strong><em>\u2018Could you explain the reasoning\u2019<\/em><\/strong><\/p>\n<p><strong><em>\u2018What are the next steps\u2019<\/em><\/strong><\/p>\n<p><strong><em>\u2018Why?\u2019<\/em><\/strong><\/p>\n<p>Phrases like these signal your wish to collaborate with your doctor in decisions about your health and care.<\/p>\n<p>The last one is especially important if you\u2019re advised that you\u2019re not eligible for a particular course of action, such as a referral. You can also ask for your request to be documented in your medical notes.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>7. Hold the silence<\/h2>\n<p>Don\u2019t feel the need to fill any silences that take place. Allow both the other person and yourself time to ponder what\u2019s been said.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>8. Fogging<\/h2>\n<p>This is a technique that involves calmly letting the other person know that you have heard what they have to say and accept this as their opinion without feeling like you have to justify your own, different, viewpoint.<\/p>\n<p>For example, your doctor might say, <strong><em>\u2018Lots of patients report mood swings when using this treatment\u2019<\/em><\/strong>.<\/p>\n<p>With \u2018fogging\u2019, you might respond with, <em><strong>\u2018I appreciate that being the case. However, I\u2019m experiencing depression that is difficult for me and my family to cope with, so I\u2019d like to talk through some other options\u2019<\/strong><\/em>.<\/p>\n<p>Instead of getting flustered or angry, take a few moments to compose yourself by acknowledging the other person\u2019s comments before moving on to your own perspective.<\/p>\n<p>In healthcare settings, this type of conversation can help move both you and your doctor towards a solution, sometimes called a \u2018shared decision\u2019.<\/p>\n<p>Fogging can help to avoid confrontation; it shows that you\u2019re respectful of the healthcare professional\u2019s expertise, but it also maintains a focus on your experience and preferences.<\/p>[\/et_pb_text][et_pb_blurb title=&#8221;Top tip&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue060||divi||400&#8243; icon_color=&#8221;#D83845&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_font_size=&#8221;20px&#8221; background_color=&#8221;gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a&#8221; max_width=&#8221;56%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;16px|16px|16px|16px|true|true&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{%22gcid-7b46fb6c-c514-4554-bd32-6a4fa27b792a%22:%91%22background_color%22%93}&#8221;]<p>For more information about \u2018shared decision-making\u2019 and what this should look like in healthcare settings, you may wish to look at <a href=\"https:\/\/www.nice.org.uk\/guidance\/ng197\" target=\"_blank\" rel=\"noopener\" title=\"NICE guidance about 'shared decision-making'\">NICE guidance about &#8216;shared decision-making&#8217;<\/a>.<\/p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>9. The Broken Record technique<\/h2>\n<p>This is a technique that can be helpful in situations where you need to assert your position without losing your temper, or losing track of your goals because you are too upset to think clearly.<\/p>\n<p>Clearly state your key point, priority, or goal. Calmly repeat it without over-explaining. Make sure to keep breathing so you remain calm, and stay focused on your point to avoid being distracted.<\/p>\n<p>As with the fogging technique, you can acknowledge the other person\u2019s perspective to show you value their input, without it detracting from your own viewpoint.<\/p>\n<p>For example, you might say, <strong><em>\u2018I understand what you mean about mood swings being typical for this treatment and that it\u2019s considered a good choice for my condition, but I\u2019d still like to try a different approach\u2019<\/em><\/strong>.<\/p>\n<p>By using the broken record technique, you can maintain your assertiveness and ensure that your needs are heard and understood.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>10. The Sandwich technique<\/h2>\n<p>This technique is also known as the \u2018feedback sandwich\u2019, because it frames constructive criticism, your request, or goal, between two layers of positive remarks.<\/p>\n<p>For example, you might say,<em><strong> \u2018I really welcome your perspectives on this. However, I am concerned about the impact this current medication is having on my mood and need to discuss another way forward. Thank you for helping me go through the options\u2019.<\/strong><\/em><\/p>\n<p>The approach is designed to make your feedback or difference of opinion easier for the other person \u2013 in this case, the healthcare professional &#8211; to accept. It can be helpful in making the interaction more positive and constructive.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>11. Be your authentic self<\/h2>\n<p>Whether this is needing to cry or use your own words for things, such as slang, don\u2019t let it worry you.<\/p>\n<p>Sometimes, trying to hold back from crying or trying to use language that isn\u2019t familiar to you can take so much effort that you can\u2019t concentrate on what you need out of the appointment.<\/p>\n<p>Remember, it\u2019s OK to cry. Sometimes, the anticipation of an appointment, or talking about the impact symptoms are having on your life can make you feel tearful. It can often be better to let those feelings out and have a cry than try so hard to keep your emotions bottled-up that you can\u2019t focus on what\u2019s being said.<\/p>\n<p>Doctors say that they won\u2019t be surprised if you do cry and that you shouldn\u2019t worry about doing so. Many appreciate that crying can be a release of tension and have a therapeutic effect.<\/p>\n<p>You might also need to use your own language or terminology to describe symptoms or body parts \u2013 and that\u2019s OK too. Your doctor should ask you to explain a bit more if they\u2019re puzzled, including if you\u2019ve mispronounced things. It doesn\u2019t matter \u2013 what matters is that you both eventually get to a shared understanding and can take things forward together.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>12. Ask questions<\/h2>\n<p>It\u2019s important for you to understand what\u2019s going on with your body, including whether there have been any investigations or tests from which you need to know the results.<\/p>\n<p>Don\u2019t be afraid to ask for results and next steps to be explained to you and for answers to be written down, or a leaflet to be given to you so you can read back at your own time.<\/p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ftww.org.uk\/wp-content\/uploads\/2026\/07\/FTWW-More-successful-17.jpg&#8221; title_text=&#8221;FTWW More successful 17&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;56%&#8221; max_width_tablet=&#8221;59%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; custom_padding=&#8221;22px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<h2>13. Reflect back<\/h2>\n<p>Check your understanding by repeating back to the doctor the core of what you\u2019ve heard so that they can clarify anything you might have misheard or misunderstood.<\/p>\n<p>If there\u2019s something you don\u2019t understand, don\u2019t be afraid to politely interrupt and ask. You are the one in charge; the appointment is about you! And if you haven\u2019t managed to cover everything, ask to make another appointment.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;32px&#8221; width=&#8221;95%&#8221; custom_margin=&#8221;||12px|||&#8221; header_2_font_size_phone=&#8221;28px&#8221; global_colors_info=&#8221;{}&#8221;]<p><strong>This page is part 5 of 5 of FTWW&#8217;s <em>My Voice Counts<\/em> Self-Advocacy Toolkit. <\/strong><\/p>\n<p>Next up:<\/p>\n<p><strong>Our <a href=\"https:\/\/ftww.org.uk\/advocacy-and-support\/self-advocacy-toolkit#animations\"><em>My Voice Counts<\/em> animations and scenarios<\/a> will show you how to apply the tips and techniques you\u2019ve learned.&nbsp;<\/strong><\/p>\n<p><strong><\/strong><\/p>[\/et_pb_text][et_pb_blurb title=&#8221;FTWW&#8217;s Self-Advocacy Toolkit&#8221; url=&#8221;http:\/\/%&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\uf7f5||fa||900&#8243; icon_color=&#8221;#FFFFFF&#8221; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; content_max_width=&#8221;551px&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|700|||||||&#8221; background_color=&#8221;#195942&#8243; background_layout=&#8221;dark&#8221; max_width=&#8221;52.9%&#8221; max_width_tablet=&#8221;75%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;39px|30px|39px|30px|true|true&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; global_module=&#8221;252586&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<p><span>This Toolkit contains information, tips, techniques, and examples to build your self-advocacy skills.<\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span style=\"color: #ffffff; background-color: #2a9145; padding: 15px; border-radius: 38px;\"><a href=\"https:\/\/ftww.org.uk\/advocacy-and-support\/self-advocacy-toolkit\" title=\"View the Self-Advocacy Toolkit\" style=\"color: #ffffff; text-decoration: underline;\"><strong>View the Self-Advocacy Toolkit &gt;<\/strong><\/a><\/span>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ffffff; background-color: #2a9145; padding: 15px; border-radius: 38px;\"><a href=\"#\" style=\"color: #ffffff; text-decoration: underline;\"><strong>Download the Self-Advocacy Toolkit &gt;&nbsp;<\/strong><\/a><\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Rhagor o wybodaeth am ein gwaith ar y cyd ac am y sefydliadau yr ydym yn gweithio gyda nhw i gael gwared ar anghydraddoldebau iechyd yng Nghymru.<\/p>","protected":false},"author":1,"featured_media":0,"parent":252331,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-252527","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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